Gloria enters the community health center where she has received care for the past four years. After losing her job, it was the only place she could go without insurance. Fortunately, in 2011, she enrolled in her county’s Low Income Health Program (LIHP), one of the first in the state to cover its neediest, uninsured residents before they were able to transition to Medi-Cal in 2014. Read more about LIHP.
Once the California Health Benefit Exchange began in 2014, Gloria secured new coverage and assumed she’d find a doctor elsewhere. But she’s been impressed with changes at the health center, from renovations and better customer service to a telehealth program with specialty care. They even coordinate records – in real time – with other providers: Gloria’s nurse practitioner goes over the reassuring results Gloria received after a recent visit to the endocrinologist. This more coordinated, integrated system of care was a key goal of BSCF’s Health Care and Coverage (HCC) program in 2011. Read more.